US B2B (Verizon Business Landline Customers)
Inbound & Outbound Program
We are looking for centers that have B2B or B2C Experience with US Telecom (any
telecom will do).
Here is the process brief.
1) There is no financial information to be taken from any business customers.
2) The calls that coming in will be from EXISTING customers of the VERIZON
BUSINESS LANDLINE SERVICES only.
3) The Client will provide the database for the outbound calls. You cannot use any
other database.
4) Customers calling in/being called are offered an opportunity to SHIFT their
Landline Business Plan from Plan A to Plan B.
5) Plan B is 50% - 60% cheaper than Plan A.
6) There are no forms to fill. No monies to be taken. This is a simple VERBAL
VERIFICATION program where Customer authorizes shift from Plan A to Plan
B.
a. 80% of US Business Customers are not aware of the US Telecom
Deregulation Rule.
b. This Rule mandates US Telecom companies such as Verizon, AT&T,
Frontier, Cincinnati Bell, Claro Puerto Rico, etc to inform their customers
that they have a constitutional right to move to cheaper plans as new
technology comes into the market making thereby making telecom services
cheaper.
c. The only thing we are doing is moving the customer from Plan A to Plan B.
d. We are not selling them anything.
e. We are not taking any banking information.
f. We are not taking any written information from them.
g. Everything is a simple verbal verification by TPV.
h. The Dial tone that the Customer hears on the telephone handset will still
come from the same telephone exchange as before.
i. The Phone number will remain the same.
j. The telephone wiring and instruments in the office will remain the same.
k. All services will remain the same.
l. Only the bill will be 50% - 60% cheaper through the Deregulated Telecom
Company.
7) The Client pays an hourly payout PER AGENT on the following matrix based on
EVERY TELEPHONE LINE we switch from PLAN A to PLAN B:
DAILY HOURLY PAYOUT MATRIX PER
Per Hourly Per Hourly
Agent Payout Agent Payout
2 Lines $ 7.50 9 Lines $ 22.50
3 Lines $ 10.00 10 Lines $ 25.00
4 Lines $ 10.00 11 Lines $ 27.50
5 Lines $ 12.50 12 Lines $ 30.00
6 Lines $ 15.00 13 Lines $ 32.50
7 Lines $ 17.50 14 Lines $ 35.00
8 Lines $ 20.00 15 Lines $ 37.50
8) The average US Office has TWO telephone lines minimum. Marketing offices
have 15-20 lines. Even a fresh agent can convert 4 lines PER DAY. It is so easy
because you have nothing to sell. You are talking to existing customers and just
switching them from Plan A to Plan B and saving them thousands of dollars on
their yearly telephone bills….!!
9) Payment is WEEKLY for the TOTAL HOURLY CALCULATION AGENT
WISE.
10) The US Client is currently billing the Hyderabad Center a daily average of $10.00
PER HOUR PER AGENT. We can safely expect your agents to achieve $7.50
PER HOUR PER AGENT.
a. Minimum billing of INR 12-15 Lacs in PILOT PHASE.
b. Minimum billing in FULL PHASE is INR 50-55 Lacs per month
11) Complete training is given by US Client themselves. Training is for only 4 days
and thereafter immediate Go-Live. Center requires US DID (landline) Number
with 1-channel per agent minimum ratio to be programmed into their Dialer and
inbound calls will be routed to that number by the US Client.
12) Daily Sales entry is in to the Client’s CRM directly.
13) Payment cycle is Weekly, All sales invoices on Monday of Week-2 (for previous
Week-1 sales) are paid on Friday of Week-3 and thereafter on Friday of every
Week.
14) We require ONLY TWO CENTERS in INDIA for this process to start with 10-15
seats in pilot phase and ramp up to 100 seats each in 90 days.
15) This is a THREE YEAR CONTRACT.
If you would need any more clarification, I would be glad to help you with the same.
Inbound & Outbound Program
We are looking for centers that have B2B or B2C Experience with US Telecom (any
telecom will do).
Here is the process brief.
1) There is no financial information to be taken from any business customers.
2) The calls that coming in will be from EXISTING customers of the VERIZON
BUSINESS LANDLINE SERVICES only.
3) The Client will provide the database for the outbound calls. You cannot use any
other database.
4) Customers calling in/being called are offered an opportunity to SHIFT their
Landline Business Plan from Plan A to Plan B.
5) Plan B is 50% - 60% cheaper than Plan A.
6) There are no forms to fill. No monies to be taken. This is a simple VERBAL
VERIFICATION program where Customer authorizes shift from Plan A to Plan
B.
a. 80% of US Business Customers are not aware of the US Telecom
Deregulation Rule.
b. This Rule mandates US Telecom companies such as Verizon, AT&T,
Frontier, Cincinnati Bell, Claro Puerto Rico, etc to inform their customers
that they have a constitutional right to move to cheaper plans as new
technology comes into the market making thereby making telecom services
cheaper.
c. The only thing we are doing is moving the customer from Plan A to Plan B.
d. We are not selling them anything.
e. We are not taking any banking information.
f. We are not taking any written information from them.
g. Everything is a simple verbal verification by TPV.
h. The Dial tone that the Customer hears on the telephone handset will still
come from the same telephone exchange as before.
i. The Phone number will remain the same.
j. The telephone wiring and instruments in the office will remain the same.
k. All services will remain the same.
l. Only the bill will be 50% - 60% cheaper through the Deregulated Telecom
Company.
7) The Client pays an hourly payout PER AGENT on the following matrix based on
EVERY TELEPHONE LINE we switch from PLAN A to PLAN B:
DAILY HOURLY PAYOUT MATRIX PER
Per Hourly Per Hourly
Agent Payout Agent Payout
2 Lines $ 7.50 9 Lines $ 22.50
3 Lines $ 10.00 10 Lines $ 25.00
4 Lines $ 10.00 11 Lines $ 27.50
5 Lines $ 12.50 12 Lines $ 30.00
6 Lines $ 15.00 13 Lines $ 32.50
7 Lines $ 17.50 14 Lines $ 35.00
8 Lines $ 20.00 15 Lines $ 37.50
8) The average US Office has TWO telephone lines minimum. Marketing offices
have 15-20 lines. Even a fresh agent can convert 4 lines PER DAY. It is so easy
because you have nothing to sell. You are talking to existing customers and just
switching them from Plan A to Plan B and saving them thousands of dollars on
their yearly telephone bills….!!
9) Payment is WEEKLY for the TOTAL HOURLY CALCULATION AGENT
WISE.
10) The US Client is currently billing the Hyderabad Center a daily average of $10.00
PER HOUR PER AGENT. We can safely expect your agents to achieve $7.50
PER HOUR PER AGENT.
a. Minimum billing of INR 12-15 Lacs in PILOT PHASE.
b. Minimum billing in FULL PHASE is INR 50-55 Lacs per month
11) Complete training is given by US Client themselves. Training is for only 4 days
and thereafter immediate Go-Live. Center requires US DID (landline) Number
with 1-channel per agent minimum ratio to be programmed into their Dialer and
inbound calls will be routed to that number by the US Client.
12) Daily Sales entry is in to the Client’s CRM directly.
13) Payment cycle is Weekly, All sales invoices on Monday of Week-2 (for previous
Week-1 sales) are paid on Friday of Week-3 and thereafter on Friday of every
Week.
14) We require ONLY TWO CENTERS in INDIA for this process to start with 10-15
seats in pilot phase and ramp up to 100 seats each in 90 days.
15) This is a THREE YEAR CONTRACT.
Note: We have one reference center in Hyderabad that is already dialing on two of our processes with 52 agents currently. They are getting regular payments from last 5 months from US Clients. You can visit them to check for yourself the authenticity of the projects we offer.
If you would need any more clarification, I would be glad to help you with the same.
Regards,
Kevin Carter
Mobile#:8220573165
