Saturday, 21 November 2015

HOME SECURITY (offering Inbound & Outbound Appointment ) ~ FUTURE LINKERS

********************HOME SECURITY******************



For the first time we are offering Inbound & Outbound Appointment



SettingProgram as a tie up between the Local CLEC (Telephone  Company) and



theleading Home Security System of USA.



This particular Client has their own Captive Call Centre in Gurgaon.



They want to partner with Call Centers which can handle Inbound & Outbound



appointment setting for their captive center. Hence, our tie-up is with the



US Company and all Centers will be routed through our US Counterpart.



1.     All calling data are provided by the Client.



2.     All Inbound Calls are routed from the Client's Toll-Free to the



       Center.



3.     Payment is every Week, in USD directly to Center's Bank Account.



4.     Payout is $7 Flat subject to Quality and SOW adherence.



5.     We require minimum 8-10 agents in Pilot Phase and maximum 100 agents



       per shift x 2 shifts.



6.     Growth is purely based on quality performance and management of



       inbound leads.



7.     First Shift Timing (IST): 6.30 PM to 3.30 AM



8.     Second Shift Timing (IST): 10.30 PM to 7.30 AM



9.     Working Days Monday to Friday for Two Weeks a Month (alternative



       weeks)



10.    Working Days Monday to Saturday for remaining Two Weeks a Month



We require hardworking centers that are willing to sustain operations on a



flat payout of $7 per seat per hour (subject to quality and SOW adherence)



and have a capacity to grow to at least 100 seats over a period of 4-6



months.



We would also be more than happy to work with a single Unit that can



accommodate up to 200 agents, which meet the Client's requirements, rather



than manage 2-3 difference centers.





Note: We have one reference center in Hyderabad that is already dialing on two of our processes with 52 agents currently. They are getting regular payments from last 5 months from US Clients. You can visit them to check for yourself the authenticity of the projects we offer.



 If you would need any more clarification, I would be glad to help you with the same.







Regards,

Kevin Carter

Mobile#:8220573165

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